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Information Standards Policy

Posted By Alan Hakim, June 27, 2013

Information Standard and Production Policy

The Hypermobility Syndromes Association (HMSA) is committed to producing information of a high standard and quality.

The HMSA has an Information Production System which must be followed to ensure that all information complies with the Information Standard Scheme’s aims and objectives. A copy of this Information Production System is available from HMSA, check Information Production Manager, 49, Orchard Crescent, Plymouth, PL9 7NF or by clicking here to email us.

The HMSA provides information on Hypermobility Syndromes to the general public, service users, professionals and service providers. It is important to our target audiences (TA) that the information we provide is reliable, evidence based, responsibly produced and tested on the end users. The information needs to be available and accessible to all. It is also important that all target audiences have confidence in our work.

Any conflict of interests or alternative expert findings will be made clear to the target audiences in any of its publications. Any concerns reported post publication will be subject to review and if upheld the publication will be amended when practical. The HMSA will also record any concerns reported on its document history. Concerns about information content or potential conflicts of interest can be made to the HMSA in writing to HMSA, Information Production Manager, 49, Orchard Crescent, Plymouth. PL9 7NF or click here to email us.

All medical, educational and social care information produced by the HMSA from January 2013 for the purposes of the HMSA website, forum and articles/ booklets/ leaflets will be subjected to this Information Production System.

The HMSA Facebook pages are excluded from this Information Standard. Although the HMSA will continue to supervise the Facebook page to ensure medical information is correct at the time of publishing. However, the Facebook page is not able to be moderated to a high enough standard to ensure it meets Information Standard Criteria as it is an open page.  Also the HMSA is excluding the telephone helpline.

Certain articles included in the HMSA’s newsletters (electronic and hard copy) are excluded from the Information Standard as they reflect service users/ members personal experiences and opinions.

All pre-existing information (website, online documents, hard copy booklets, articles, leaflets) will be subjected to a review against the criteria and updated as necessary and appropriate.

Staff and volunteers involved in the production of information will be made aware of and comply with this policy statement and the requirements of the Standard. Key staff and volunteers involved in the Information Production System (IPS) will be able to undergo training which will be recorded by the Information Production Manager (IPM).

The HMSA has a list of Authorised Information Producers (AIP) who are medical experts in their fields or people trusted by the HMSA to provide good quality information following our policy. The AIP list is in hierarchal order; with the most qualified and authorised at the top of the list. The HMSA also has a designated Information Management Team (IMT) and an Information Production Manager (IPM).

On occasion the HMSA may use or signpost to a particular piece of information provided by a third party. The HMSA will use Information Standard accredited organisations in the first instance but on occasion may use non accredited organisations if they are confident in the quality of the information. This must be documented and an explanation included on the audit excel database sheet.

The HMSA believes that information published by the HMSA and its production should be constantly reviewed as we strive to continue to provide good quality, evidence based and audience tested information. The HMSA is committed to ensuring that where possible full references are included on the evidence used to base an information article on or that target audiences are directed back to the IMT to access the references.


Approved by

Donna Wicks, Information Production Manager

Nick Bane, Chair of HMSA

Dr Alan Hakim, Chief Medical Advisor


Date 26th June 2013

Date of Publication 26th June 2013

Review Date June 2015


The information provided by the HMSA should not take the place of advice and guidance from your own health-care providers. Material in this site is provided for educational and informational purposes only. Be sure to check with your doctor before making any changes in your treatment plan. Articles were last reviewed by our Medical Advisors as being correct and up to date on 5th June 2004.

Please be aware that information posted on the discussion boards is the opinion of the authors and has not necessarily been approved or endorsed by the medical advisors.
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