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Improving and Understanding Service User Involvement- Shaping Our Lives

Posted By Donna Wicks, December 7, 2017

This may be of interest to some of the HMSA members and social media users.

This report aims to improve understanding of good and bad experiences of service user involvement in the commissioning, design, delivery and evaluation of public sector services and the challenges faced by service users in negotiating their dual role of both being a service user representative and recipients of services. This report will be of interest to Disabled people who are service users and for people who design, manage and evaluate services in the public sector.
This was a user-led piece of research designed and carried out by Disabled researchers. It arose directly out of a Disabled person’s own concern and was undertaken by a Disabled People’s Organisation.
Improving Understanding of Service User Involvement and Identity

For more information on the report please use this link below. It is great to know that the HMSA is working along these guidelines.


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